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Bubble Bekkie Advertising

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Privacy Policy

Bubble Bekkie Advertising (PTY) Ltd
Company Registration Number: 2020/927354/07
Last Updated: 25 August 2026

This Privacy Policy explains how Bubble Bekkie Advertising (PTY) Ltd collects, uses, stores, protects and processes personal information in connection with our website, products, services, client relationships and business operations.

This Privacy Policy forms part of the Bubble Bekkie Advertising Terms and Conditions, Return and Refund Policy, Shipping and Delivery Policy and any applicable service agreement, quotation or invoice.

Bubble Bekkie Advertising is committed to handling personal information responsibly and in accordance with applicable South African data protection requirements, including the Protection of Personal Information Act 4 of 2013, commonly known as POPIA.

1. INTERPRETATION AND SCOPE

This Privacy Policy applies to personal information processed in connection with:

  • Website design and development.
  • Website hosting and maintenance.
  • SEO and Local SEO services.
  • AI Search Optimisation services.
  • Digital marketing and advertising.
  • Social media management.
  • Graphic and branding design.
  • Printing services.
  • Technical website audits.
  • Website backend support.
  • White Label Website services.
  • Client communication.
  • Quotations and invoicing.
  • Payment processing.
  • Customer support.
  • Portfolio and marketing activities.

“Bubble Bekkie Advertising”, “we”, “us” or “the Agency” refers to Bubble Bekkie Advertising (PTY) Ltd.

2. PERSONAL INFORMATION WE MAY COLLECT

Depending on the service requested, we may collect information such as:

  • Full name.
  • Business or company name.
  • Email address.
  • Telephone or WhatsApp number.
  • Physical or delivery address.
  • Billing and invoicing information.
  • Business information.
  • Website information.
  • Social media account information.
  • Marketing and campaign information.
  • Product and service information.
  • Information supplied for website development.
  • Information supplied for graphic design or printing.
  • Communication and correspondence with the Agency.
  • Information required to provide technical support.
  • Information required to process an order or payment.

We only seek information that is reasonably necessary for a legitimate business, contractual, operational, legal or service-related purpose.

3. INFORMATION PROVIDED THROUGH WEBSITE AND BACKEND ACCESS

Bubble Bekkie Advertising may work on websites that are hosted by third parties or maintained by other website developers.

A client does not have to transfer their website hosting to Bubble Bekkie Advertising in order for us to provide website development, maintenance, SEO, optimisation or technical support, unless a particular service specifically requires otherwise.

Where appropriate, the client may provide authorised access to the relevant website backend, content management system or website administration environment.

This may include WordPress or other website management systems.

Access is provided solely for the agreed professional purpose.

Bubble Bekkie Advertising does not require a client to move their domain or hosting services to us merely because we are working on their existing website.

This allows us to assess, repair, optimise or improve an existing website where technically possible rather than automatically requiring the client to rebuild the entire website or move hosting.

4. TECHNICAL AUDITS AND WEBSITE ASSESSMENTS

Where a client requests work on an existing website, website backend, third-party platform or externally hosted website, Bubble Bekkie Advertising may require a paid Technical Audit Report before providing a final quotation for the required work.

The Technical Audit Report allows the Agency to assess the existing technical environment before determining the appropriate scope of work, resources, development requirements and pricing.

The audit may require authorised access to the relevant website backend.

The Technical Audit Report is a professional service and is not a free quotation service.

The applicable audit fee must be paid before the audit is performed.

The audit fee is non-refundable once the audit work has commenced because professional time and technical resources have already been allocated.

Where agreed in writing, the applicable Technical Audit Report fee may be credited or discounted against the subsequent approved project fee once the client accepts the quotation and pays for the full project.

The Agency is not required to provide a detailed quotation for technical work on an existing website without first being able to assess the actual website environment where such assessment is reasonably necessary to determine the scope of work.

5. WEBSITE ACCESS AND CLIENT AUTHORISATION

Clients remain responsible for ensuring that they have the legal authority to provide Bubble Bekkie Advertising with access to their website, hosting account, content management system, social media account, advertising account or other third-party platform.

Clients must not provide access to systems that they are not authorised to access or administer.

Where possible, clients should provide individual user access rather than sharing personal passwords.

Bubble Bekkie Advertising will use access credentials and administrative access only for the agreed service purpose.

The Agency does not accept responsibility for access rights, permissions or security weaknesses that existed before access was provided.

6. USE OF CLIENT INFORMATION

Personal and business information may be used for legitimate purposes including:

  • Providing requested services.
  • Preparing technical assessments.
  • Preparing quotations.
  • Processing orders.
  • Creating websites.
  • Managing websites.
  • Providing SEO services.
  • Managing marketing campaigns.
  • Managing social media services.
  • Preparing designs.
  • Processing printing orders.
  • Communicating with clients.
  • Processing payments.
  • Delivering products.
  • Providing customer support.
  • Maintaining business and financial records.
  • Meeting legal and contractual obligations.

We do not sell personal information to third parties.

7. LAWFUL PROCESSING

Bubble Bekkie Advertising processes personal information in accordance with applicable lawful processing requirements.

Depending on the circumstances, processing may be necessary because:

  • The client has requested a service.
  • Processing is necessary to perform a contract.
  • Processing is necessary to respond to an enquiry.
  • Processing is necessary to process payment or an order.
  • Processing is necessary for legitimate business purposes.
  • Processing is required by law.
  • The data subject has provided consent where consent is required.

8. WEBSITE, ANALYTICS, COOKIES AND TECHNICAL INFORMATION

When visitors use a website, certain technical information may potentially be processed by website infrastructure, hosting providers, analytics services, security systems or other third-party technologies.

This may include:

  • Browser information.
  • Device information.
  • Operating system information.
  • Website interaction information.
  • Referring website information.
  • General technical information required for website security or functionality.

Bubble Bekkie Advertising does not intentionally use technical information for unlawful personal profiling.

Where cookies, analytics tools or similar technologies are implemented on our website or on a client’s website as part of an agreed service, their operation may also be subject to the relevant third-party provider’s privacy policies and the client’s own website configuration.

9. ADVERTISING PLATFORMS AND SOCIAL MEDIA

Where Bubble Bekkie Advertising manages advertising or social media campaigns, personal information may be processed through third-party platforms, including where applicable:

  • Meta.
  • Facebook.
  • Instagram.
  • Google.
  • Google Ads.
  • Other platforms required for the agreed service.

These platforms operate independently and may collect, process and store information according to their own privacy policies, terms and technical systems.

Bubble Bekkie Advertising does not control the privacy practices, security infrastructure, billing systems or data processing practices of third-party platforms.

10. ADVERTISING ACCOUNT MANAGEMENT

Advertising campaigns may operate through:

  • Client-owned accounts.
  • Agency-managed environments.
  • Business Manager systems.
  • Client-linked accounts.
  • Other third-party advertising infrastructure.

The structure used will depend on the service, operational requirements and agreed method of delivery.

Clients are purchasing professional advertising management and not ownership of Bubble Bekkie Advertising’s internal operational systems, campaign frameworks, workflows or proprietary processes.

Internal campaign structures, supplier relationships, optimisation methodologies and operational systems may remain confidential.

11. PAYMENT INFORMATION

Bubble Bekkie Advertising accepts payment through available payment methods such as:

  • Yoco.
  • PayFast by Network.
  • EFT.
  • Other payment methods specifically made available by the Agency.

Where payment is processed through a third-party payment provider, payment information is handled according to that provider’s systems, security procedures and privacy policy.

Bubble Bekkie Advertising does not intentionally store complete bank card numbers or card security information on its own systems where payment is processed through a third-party payment gateway.

Third-party payment providers may process information required to authenticate, authorise and complete transactions.

12. THIRD-PARTY SERVICE PROVIDERS

We may use trusted third-party service providers to operate our business and deliver services.

These may include:

  • Payment providers.
  • Hosting providers.
  • Website platforms.
  • Cloud storage providers.
  • Email providers.
  • Advertising platforms.
  • Social media platforms.
  • Courier companies.
  • Printing and production suppliers.
  • Software and technology providers.

Where third-party providers process information on our behalf, access is limited to what is reasonably required for the relevant service or business function.

13. CONFIDENTIALITY

Bubble Bekkie Advertising treats client information and confidential business information as confidential.

We will not intentionally disclose confidential client information to unrelated third parties except where:

  • The client has authorised disclosure.
  • Disclosure is necessary to provide the contracted service.
  • Disclosure is required by law.
  • Disclosure is necessary to process a payment or transaction.
  • Disclosure is necessary for delivery or fulfilment.
  • Disclosure is necessary to protect our legal rights or business interests.

14. CLIENT INFORMATION ON EXISTING WEBSITES

When Bubble Bekkie Advertising works on an existing website belonging to a client, the website may contain information belonging to the client or the client’s customers.

The Agency will access such information only to the extent reasonably necessary to perform the agreed technical, development, SEO, maintenance or optimisation work.

The Agency does not claim ownership of the client’s customer database, business records, customer information, website content, logos or other client-owned materials.

Clients remain responsible for ensuring that their own website and customer data collection practices comply with applicable laws.

15. SECURITY OF PERSONAL INFORMATION

Bubble Bekkie Advertising takes reasonable technical and organisational measures to protect personal information under its control.

These measures may include:

  • Restricted access.
  • Password protection.
  • Secure software environments.
  • Controlled administrative access.
  • Limited access to client information.
  • Secure third-party platforms.
  • Reasonable operational security procedures.

However, no electronic system, website, server, email system, cloud platform or internet transmission can be guaranteed to be completely secure.

16. SECURITY COMPROMISES

If Bubble Bekkie Advertising becomes aware of a security compromise involving personal information under our responsibility, we will take reasonable steps to investigate, contain and address the incident.

Where legally required, affected parties and the Information Regulator will be notified in accordance with applicable legal requirements.

17. CLIENT RESPONSIBILITY FOR ACCOUNT SECURITY

Clients remain responsible for the security of their own:

  • Website accounts.
  • Hosting accounts.
  • Email accounts.
  • Social media accounts.
  • Advertising accounts.
  • Payment accounts.
  • Third-party platform accounts.

Clients must notify Bubble Bekkie Advertising if they believe that an account or credential used for service delivery has been compromised.

Bubble Bekkie Advertising is not responsible for security incidents caused by client-side password sharing, unauthorised users, compromised client accounts, third-party interference or security weaknesses outside the Agency’s control.

18. THIRD-PARTY INTERFERENCE

Where an external employee, consultant, freelancer, agency, developer or other third party has access to the same systems, their actions may affect the security, functionality or performance of the client’s website or advertising environment.

Bubble Bekkie Advertising cannot accept responsibility for changes, interference or damage caused by third parties outside our control.

Where third-party interference creates a material operational, security or compliance risk, the Agency may suspend work until the matter has been resolved.

This is consistent with the Agency’s Terms and Conditions regarding third-party interference.

19. DATA RETENTION

Personal information may be retained for as long as reasonably necessary for:

  • Service delivery.
  • Client relationship management.
  • Financial recordkeeping.
  • Legal compliance.
  • Contractual requirements.
  • Dispute resolution.
  • Business records.
  • Security and fraud prevention.

Information will not necessarily be deleted immediately when a project ends if there is a legitimate legal, financial, operational or contractual reason for retaining it.

Where information is no longer reasonably required and there is no legal obligation to retain it, it may be securely deleted, destroyed or anonymised.

20. CLIENT AND DATA SUBJECT RIGHTS

Subject to applicable legal requirements and limitations, data subjects may have rights relating to personal information held about them, including rights to request access to information and request correction or deletion where applicable.

Requests relating to personal information should be submitted in writing to:

info@bubblebekkie.co.za

We may require reasonable verification of identity before processing a request involving personal information.

21. DIRECT MARKETING

Where Bubble Bekkie Advertising sends marketing communications, such communications will be handled in accordance with applicable legal requirements.

Recipients may request that their contact information no longer be used for applicable direct marketing communications, subject to legal and contractual requirements.

22. PORTFOLIO AND MARKETING USE

Bubble Bekkie Advertising may display completed non-confidential work for legitimate business and marketing purposes, including:

  • Website portfolio examples.
  • Graphic design portfolios.
  • Social media examples.
  • Video portfolios.
  • Case studies.
  • Business presentations.
  • Promotional material.

We will not intentionally publish confidential information, passwords, private customer information or other sensitive client information as part of portfolio material.

Clients who require specific confidentiality arrangements should request this in writing.

23. INTELLECTUAL PROPERTY

Client-owned materials remain the property of the client or their respective rights holders.

Bubble Bekkie Advertising retains ownership of its proprietary:

  • Marketing methodologies.
  • Campaign frameworks.
  • Internal workflows.
  • Strategic processes.
  • Reporting systems.
  • Operational systems.
  • Development processes.
  • Internal templates.
  • Agency systems.

Nothing in this Privacy Policy transfers ownership of Bubble Bekkie Advertising’s intellectual property.

24. INFORMATION NOT CONTROLLED BY BUBBLE BEKKIE ADVERTISING

Bubble Bekkie Advertising cannot guarantee the privacy or security of information controlled by external systems.

This includes information stored or processed by:

  • Google.
  • Meta.
  • Facebook.
  • Instagram.
  • LinkedIn.
  • Hosting providers.
  • Payment providers.
  • Courier providers.
  • Website platforms.
  • Client-owned systems.
  • Other third-party providers.

Each third-party provider may have its own privacy policy, terms and security procedures.

25. NO GUARANTEE OF THIRD-PARTY SYSTEMS

Bubble Bekkie Advertising is not responsible for privacy breaches, outages, security failures, policy changes, data loss or technical failures occurring entirely within third-party systems outside our reasonable control.

This includes third-party website hosting, advertising platforms, payment gateways, social networks, courier systems and other external infrastructure.

26. PRIVACY AND OUR TERMS AND CONDITIONS

This Privacy Policy must be read together with the Bubble Bekkie Advertising Terms and Conditions.

The Terms and Conditions continue to govern matters including:

  • Payment requirements.
  • Technical Audit Report fees.
  • Quotations.
  • Project scope.
  • Website backend access.
  • Third-party interference.
  • Advertising management.
  • Intellectual property.
  • Liability.
  • Termination.
  • Refunds.
  • Client cooperation.

The Privacy Policy does not replace the Terms and Conditions.

27. POLICY UPDATES

Bubble Bekkie Advertising may update this Privacy Policy when necessary to reflect changes in:

  • Legislation.
  • Business operations.
  • Technology.
  • Services.
  • Third-party platforms.
  • Security procedures.
  • Data processing practices.

The latest version published on our website will apply from its stated effective date.

28. CONTACT

For privacy, personal information or data-related enquiries, please contact:

Bubble Bekkie Advertising (PTY) Ltd
Company Registration Number: 2020/927354/07

Email: info@bubblebekkie.co.za
Phone: +27 82 947 2410
Website: www.bubblebekkie.co.za

Business Address:
87 Oak Street
West Farrarmere
Benoni
Gauteng
1501
South Africa