Social Media Marketing
1. What is social media marketing?
Social media marketing is the process of using platforms like Facebook, Instagram, LinkedIn, and others to promote your business. It involves creating and sharing content, engaging with your audience, and running targeted advertising campaigns to increase brand visibility and drive sales.
2. What social media platforms do you manage?
We manage the following platforms to help you reach your target audience:
- Facebook Business Page (No sharing to groups)
- Google My Business (A new Gmail account will be created)
- LinkedIn Business Page
- Threads
- X (formerly Twitter)
3. Do I need to create the content for my social media posts?
No, you don’t need to create the content. You only need to provide your contact details, logo, and product images. We will create engaging, high-quality posts and ads for your social media platforms that align with your brand and business goals.
4. How do you measure the success of my social media campaign?
We track key metrics such as:
- Engagement: Likes, comments, shares, and interactions with your posts.
- Reach: The total number of people who see your posts.
- Conversions: Actions taken by users, such as visiting your website, making a purchase, or filling out a contact form.
These metrics help us assess the effectiveness of your campaign and make improvements as needed.
5. Can you guarantee specific results for my social media campaigns?
While we work hard to optimize campaigns, we cannot guarantee specific results like sales or follower growth. Success depends on multiple factors, including the quality of your products and your audience's response to your content.
Web Design Services
6. What is included in your web design services?
We offer custom-designed websites to suit your business needs, whether you're looking for a simple business website or a fully functional e-commerce platform. Our services include:
- Custom design
- Mobile optimization
- Integration of contact forms, social media links, and more
- E-commerce setup with product listings (up to 100 products included)
7. How long does it take to complete a website?
Our standard timeline for website completion is 5 to 7 business days. However, for larger projects, we will communicate any adjusted timelines at the time of signing the contract.
8. Will I own the website after it is completed?
Yes, you retain full ownership of the website. However, we will manage the website’s backend and hosting. We will require access for management purposes, but we do not provide full login details to prevent potential issues from unauthorized changes.
9. Do you offer e-commerce website services?
Yes, we offer e-commerce websites with the option to list up to 100 products. Additional product listings are available for a small fee, and we ensure a seamless shopping experience for your customers.
10. Can I update my website after it’s built?
Yes, we provide 4 hours of website maintenance per month as part of your hosting package. You can contact us for any updates or changes that are required. Any additional time beyond the 4 hours will incur extra charges.
Hosting and Maintenance
11. Do you provide hosting services for my website?
Yes, we provide hosting as part of our web design services. Hosting includes 4 hours of maintenance per month, so you can keep your website up to date and secure.
12. How do I cancel my hosting?
We require 30 days' notice for the cancellation of hosting services. This gives us time to ensure a smooth transition and to avoid any disruptions to your website’s performance.
13. What is included in your website maintenance?
Our website maintenance includes up to 4 hours per month for tasks such as:
- Updating content
- Fixing broken links
- Security updates
- Backups and performance monitoring
Additional hours are available at an extra cost.
14. Will I have access to my website’s backend?
For security reasons, we do not provide direct access to the backend. You will have access to your hosting and domain accounts, but we require the backend access only for management and maintenance purposes.
Graphic Design Services
15. What types of graphic design services do you offer?
We offer a variety of graphic design services to help bring your brand to life, including:
- Logo design
- Social media posts and ads
- Business cards, flyers, and brochures
- Website graphics and banners
- Packaging design and more
16. How do you ensure the design matches my brand?
We collaborate with you to understand your brand’s values, colors, and message. Based on this, we create unique designs that reflect your brand’s identity and resonate with your audience.
17. Can I request revisions to the designs?
Yes, we offer a set number of revisions on all graphic design projects. We aim to make sure the final design meets your expectations and aligns with your vision.
18. Do you create social media posts and ads as well?
Yes, we create custom social media posts and ads to suit your business needs and goals. Whether it’s for a promotion, an event, or ongoing engagement, we design eye-catching graphics that enhance your brand presence online.
